FAQ Orders & Returns

Orders & Returns

Got a Question?

Is the TurboSwing guaranteed?

Yes, TurboSwing gives a full 12-month guarantee on all parts, as long as you abide by the proper installation and use as detailed in the owner's manual.

Is there a TurboSwing warranty?

Yes, the turboswing warranty covers parts and workmanship for 5 years.

What is the TurboSwing return policy?

TurboSwing is backed by a 30 day return policy.

How do I return a product?

Please give us a call at 1-855-228-8726 to have our customer service representatives create you a RMA. Returns sent in without an RMA are likely to not be refunded.

I am missing items from my order?

Please give us a calll at 1-855-228-8726.

I ordered tubes and did not receive them with my shipment?

Our tubes are shipped from WOW directly, please call us to obtain an additional tracking number. Your tube should arrive 1-2 days after your TurboSwing.

I did not receive an invoice and/or a tracking number for my order?

Please confirm your email address is correct with your order, give us a call to get this updated.

Can I purchase directly from TS or do i have to go through a dealer?

You can purchase direclty from TS or your local dealer.

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